Terms of sale

1. The seller

The seller is Azienda Agricola Paolo Calì, owned by Paolo Calì, Via del Frappato 100, 97019 Vittoria (RG), Italy, VAT no. 01156720888. You can write to us at info@vinicali.it or call us on +39 0932 510082. The other company details are in the legal notice.

2. Sale to adults only

Italian law prohibits the sale of alcoholic beverages to anyone under 18 (article 14-ter of Law no. 125 of 30 March 2001). By confirming your order you declare that you are at least 18 years old.

The courier may ask for an identity document on delivery and does not deliver wine to minors. We may cancel an order, refunding what you paid, if we have reason to believe it was placed by a minor.

3. The wines

Each wine is described on its own page. Designation, bottle size, alcohol content, allergens and producer are shown in the shop and on the wine page; ingredients and nutrition information are in the electronic label of each wine, which you can open from the site and from the QR code on the back label.

Images are for illustration only. The vintage on sale may change over time: the information on the label of the bottle delivered is what counts.

Orders are fulfilled while stocks last. If a wine you ordered is no longer available, we will let you know straight away and refund the part of the order we cannot fulfil.

4. Prices, discounts and shipping costs

Prices are in euros and include VAT. Each bottle also shows its price per litre.

Shipping costs are shown before you confirm your order: €14.99 for orders up to €70, free for orders over €70.

Orders of 12 bottles or more automatically get 10% off the price of the wines in the whole order, shipping excluded.

The price that applies is the one shown when you place your order.

5. How the contract is concluded

To buy, add the wines to your cart and choose “Checkout”: this opens the secure payment page of Wix, the platform the shop runs on. There you enter your details and delivery address and choose the shipping and payment method.

Before confirming you see a summary of the order with the total price, and you can correct your details or change your cart. To confirm, you accept these terms and declare that you are an adult by ticking the box, then press the confirmation button: placing the order means you have to pay for it.

The contract is concluded when you receive the order confirmation email with a summary of your purchase. We keep the order in our records; these terms remain available on this page and you can print or save them. The contract is concluded in Italian or in English, depending on the language of the site you use.

6. Payment

Payment is made online when you order, by credit or debit card or with the other methods shown on the payment page. Payments are handled by authorised payment service providers: we do not receive or store your full card details.

7. Shipping and delivery

We ship within Italy only. Orders placed by 11 am on a working day are delivered within 2 working days; for later orders the 2 days start from the next working day. In December delivery may take longer. In any case we deliver within 30 days of the order.

The risk of loss of or damage to the wines passes to you when you receive them. Full details are on the Shipping and delivery page.

8. Withdrawal and returns

As these are food products, the right of withdrawal provided for by articles 52 et seq. of the Italian Consumer Code (Legislative Decree no. 206 of 6 September 2005) is excluded under article 59(1)(d) and (e) of the same Code. We do not accept returns or exchanges if you change your mind.

If you receive broken bottles, see section 9 and the Withdrawal and returns page.

9. Broken bottles

If one or more bottles arrive broken, contact us at info@vinicali.it or on +39 0932 510082 quoting your order number: we will replace them or refund you. If the parcel is visibly damaged on delivery, we recommend accepting it “with reservation” on the courier’s delivery note.

10. Customer service and complaints

For help or complaints you can write to us at info@vinicali.it or call us on +39 0932 510082.

11. Personal data

The data you give us with your order is processed as described on the Privacy and cookies page.

12. Applicable law and disputes

The contract is governed by Italian law. If you are a consumer resident in Italy, disputes fall under the jurisdiction of the court of the place where you live or are domiciled.

You may also use the out-of-court dispute resolution procedures provided for by articles 141 et seq. of the Italian Consumer Code.

13. Changes

We may update these terms. Each order is governed by the terms published when it was placed.